Store Policy

Effective Date: October 1, 2025

Update Date: October 1, 2025

Jurisdictions Covered: Worldwide

Applies To: All purchases made through our website, digital storefront, or consulting platform

Privacy Policy

We honor your privacy as sacred. Any personal information you share—such as your name, email, payment details, or coaching preferences—is collected solely to deliver services, process transactions, and improve your experience.

We never sell or rent your data.
We use secure platforms for email, scheduling, and payments.
You may request access, correction, or deletion of your data at any time by at contact us.

For EU and UK clients, we comply with GDPR and UK GDPR standards. For U.S. clients, we follow applicable federal and state privacy laws.

PCI Compliance

We take payment security seriously. All transactions are processed through PCI DSS-compliant platforms such as Stripe.

We do not store your credit card information on our servers.
Payment gateways use encryption and tokenization to protect your data.
You’ll receive confirmation of your transaction via email.

Delivery Policy

We offer digital products, coaching sessions, and downloadable resources. Delivery timelines vary by product type:

Digital Downloads: Available immediately after purchase via email or account login
Live Coaching Sessions: Scheduled upon purchase confirmation; calendar invites sent within 24 hours
Custom Templates or Workbooks: Delivered within 3–5 business days unless otherwise stated

If you experience any delivery issues, please contact us and we’ll resolve it promptly.

Refund & Cancellation Policy

We strive to offer clarity and fairness in all transactions. Please review the following:

Refunds

Digital Products: Due to the nature of downloadable content, all sales are final unless the product is defective or inaccessible.
Live Coaching Sessions: Refunds are available if canceled at least 48 hours before the scheduled time.
Custom Services: Partial refunds may be considered if work has not yet begun.
Original Art: We cannot refund purchases of Original Art.

Cancellations

You may cancel a coaching session with at least 48 hours’ notice for a full refund or reschedule.
No-shows or late cancellations (less than 48 hours) are non-refundable.
For subscription-based services, you may cancel anytime before the next billing cycle.

To request a refund or cancellation, please use our contact us form with your order details.

Final Note