Help & FAQ

We provide strategic business and individual consulting, curriculum design, and soulful coaching for individuals and companies seeking transformation. Our offerings include video, blog, coaching, consulting, digital products, and online resources.

We specialize in supporting individuals seeking transformational change in their lives. Additionally, we support companies and organizations also seeking transformation.

Yes. We co-create custom frameworks, coaching manuals, and resource libraries based on your goals. Reach out to discuss your vision.

We accept major credit cards, and secure digital wallets via PCI-compliant platforms like Stripe.

Absolutely. We use encrypted, third-party processors that meet PCI DSS standards. We never store your card details.

Yes. You’ll receive a digital receipt automatically. If you need a formal invoice, contact us.

Immediately after purchase, you’ll receive an email with download links or access credentials. Coaching materials may be delivered via client portal or shared folder.

Within 24 hours of purchase, you’ll receive a scheduling link. Sessions are typically booked 3–10 days in advance.

Check your spam folder first. If it’s missing, contact us and we’ll resend it promptly.

• Digital products: All sales are final unless the item is defective or inaccessible.
• Live Coaching sessions: Refunds available if canceled at least 48 hours in advance.
• Custom services: Partial refunds may be considered if work hasn’t begun.
• Original Art: We cannot refund purchases of Original Art.

Yes, with at least 48 hours’ notice. Late cancellations or no-shows are non-refundable.

Please use contact us form with your order details. We aim to respond within 2 business days.

You can find them here:

• Terms of Service
• Privacy & Cookie Notice
• Store Policy

No. Our services are for educational and strategic purposes only. We do not offer personal, professional, medical, legal, or financial advice.

We aim for peaceful resolution. Our Terms include a mandatory arbitration clause for fairness and confidentiality.

Yes, but only what’s necessary to deliver services and improve your experience. We comply with GDPR (EU), UK GDPR, and U.S. privacy laws.

Never without your consent. We may use secure third-party tools for payments, email, and analytics.

Yes. Please contact us form to request access, correction, or deletion.

We’re here to help. Please use our contact us form. We typically respond within 2 business days.

Currently, we offer email-based support at contact us.